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Terms and Conditions

The Terms and Conditions set out below ("Conditions") apply to your use of this web site and related web sites (“Site”), including the use of the information & services offered on the Site. In accessing and using the Site, you shall be deemed to have read each and all the Conditions without modification. If you do not agree, please cease use of the site and leave the site immediately.

These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.

Site

The information available on the Site relates to the hotels and resorts owned and managed by ONENESS Rishikesh by Ganga Kinare, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties ("ONENESS Rishikesh by Ganga Kinare").

Use of Site

The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, You represent that You are of sufficient legal age to use this Site and to create binding legal obligations for any liability You may incur as a result of the use of this Site. You also warrant that You are legally authorized to make the travel reservations and/or purchases for either Yourself or for another person for whom You are authorized to act. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

This Site is to be used by You for Your personal use only. Commercial uses of this Site are strictly prohibited unless prior written consent from ONENESS Rishikesh by Ganga Kinare has been granted. You agree that You will not use this Site for chain letters, junk mail, “spamming”, solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list.

Information

You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Web Site is general information about ONENESS Rishikesh by Ganga Kinare and is not in the nature of advice.

You also accept that all of the Information is provided on an "as is" basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the Information and the Site or any other material accessed through the Site including via any Linked Web Site.

ONENESS Rishikesh by Ganga Kinare is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Web Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material. ONENESS Rishikesh by Ganga Kinare may from time to time update, modify or add to the Information, including these Conditions and absolutely reserves the right to make such modifications without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions. ONENESS Rishikesh by Ganga Kinare does not guarantee that the Site will operate continuously or without interruption or be error free. In addition, ONENESS Rishikesh by Ganga Kinare may also suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.

Trade Marks

The Site contains “ONENESS Rishikesh by Ganga Kinare” logos, trade and service marks and devices (including the word "ONENESS Rishikesh by Ganga Kinare") and other valuable trade or service marks owned by ONENESS Rishikesh by Ganga Kinare or licensed to ONENESS Rishikesh by Ganga Kinare to distinguish its offerings. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and any reproduction or use of any of the contents of this Site without the express written consent of ONENESS Rishikesh by Ganga Kinare is prohibited. Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks without the written permission of ONENESS Rishikesh by Ganga Kinare.

Copyright

The information, text, graphics, images, sounds, links, modules and all other information and software published or otherwise contained in the Site ("Information") are either owned exclusively by ONENESS Rishikesh by Ganga Kinare or licensed by ONENESS Rishikesh by Ganga Kinare and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of ONENESS Rishikesh by Ganga Kinare. Without limitation you may not, without such approval from ONENESS Rishikesh by Ganga Kinare, create derivative works from any part of the Site or commercialize any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party.

Liability Disclaimer & Exclusion

In no event shall ONENESS Rishikesh by Ganga Kinare be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:

* your use of the Site or any Linked Web Site; or * your use of or reliance on Information or any other material accessed through the Site including via any Linked Web Site; including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information. These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded. Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of ONENESS Rishikesh by Ganga Kinare under, any such warranty, term or condition, then the liability of ONENESS Rishikesh by Ganga Kinare shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following:

if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again; and

* if the breach relates to products and the products can be repaired, repair of such products or payment of the costs of having the products repaired, but otherwise, replacement of the products or the supply of equivalent products or payment of the cost of replacing the products or of acquiring equivalent products.

Hotel Reservations

The reservations feature of the Site is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose. You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such Conditions. You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.

The Site contains details of hotel charges and room rates (including any available SPECIAL PROMOTIONS) for hotels and resorts owned & managed by ONENESS Rishikesh by Ganga Kinare. Hotel reservation terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions. No contract will subsist between you and ONENESS Rishikesh by Ganga Kinare or any of its affiliates in respect of any services or products offered through the Site unless and until ONENESS Rishikesh by Ganga Kinare accepts your order by e-mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the hotel reservation terms and conditions of booking. Any other relevant terms and conditions relating to particular services or products are set out in the Site. You undertake that all details you provide to in connection with any services or products which may be offered by ONENESS Rishikesh by Ganga Kinare on the Site (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. ONENESS Rishikesh by Ganga Kinare reserves the right to obtain validation of your credit card details before providing you with any services or products.

Security & Non Confidentiality

ONENESS Rishikesh by Ganga Kinare does not warrant and cannot ensure the security or confidentiality of any information which you transmit to ONENESS Rishikesh by Ganga Kinare. Accordingly, any information which you transmit to ONENESS Rishikesh by Ganga Kinare is transmitted at your own risk.

Governing Law & Jurisdiction

The laws in force in India govern these Conditions and you agree to submit to the exclusive jurisdiction of the courts of India.

Pet Policy

  • The pet must be at least one year old, fully trained and be always kept on a leash on the Resort property, unless in the guest’s cottage.
  • Guests are to confirm number and breed of pets upon booking. Limitations may apply. For a comfortable stay for you and your pet, a maximum of 1 pet is allowed per Luxury/Bamboo Cottage and 2 pets per Family Cottage. Dogs banned by Govt. of India (Read here) are not allowed at the Resort.
  • Kindly bathe and groom your pet before arriving at ONENESS to avoid odour issues for future guests
  • A non-refundable fee of INR 500 + taxes per day per pet as pet charges will be collected upon checking in. For this charge, we will provide dog bed, water bowl, and disposable paper for guests to clean their dog’s excreta.
  • Dog food is charged additionally.
  • The Resort has a designated dog relieving area. Newspapers and dustbins are provided for guests to properly dispose of the waste. If dogs defecate or urinate in the guest room, then an extra cleaning charge of INR 1,000 + taxes will be levied for every such instance.
  • We do not offer cleaning services for dog urination/defecation on the Resort grounds - owners are responsible for the same.
  • We welcome all well-mannered dogs. Kindly ensure your pet does not display dangerous or unacceptable behaviour, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or urination/defecation in non-designated areas and/or cottage.
  • Guests are responsible for all property damage (including but not limited to in-room furniture, bed linen, towels, curtains etc.) and/or personal injuries resulting from their pets. The Resort reserves the right to charge the guest’s account commensurate with the cost of any damages.
  • Guest must not allow their pet to sleep on the guest bed or on other room furniture. If excessive hair/fur is found on the guest bed, then an extra cleaning charge of INR 1,000 + taxes will be levied.
  • Please leave the pet bed and water bowl behind in good condition for the next guest. The hotel reserves the right to charge the guest’s account commensurate with the cost of any replacement fee.
  • For the safety and comfort of your pet, Housekeeping and Room Service will enter your room only if: (a) your pet is not present, or (b) you are present and can monitor your pet (dogs must be on a leash).
  • Dogs are strictly not allowed in the restaurant area.

Luggage Guidelines

Getting to ONENESS requires a short hike down a mountain followed by a raft shuttle across the river. While our staff wishes to give you a smooth and pleasant experience by carrying your luggage on their heads and shoulders and on the raft across the river, we advise guests to be mindful while packing. For any piece of luggage exceeding the advised limit stated below, we have the provision of a cloak room at the arrival point and it will be watched over by our guard during your stay. So please pack light and cooperate with our staff in this regard.

Please read through our luggage guidelines before you get here to ensure a smooth arrival.

  • From the point of arrival till you reach the Resort, the travel time could range approximately between 20-25 mins. We suggest light weight luggage for the convenience of our guests and the hotel staff providing assistance in carrying your luggage.
  • Maximum one large suitcase per person is allowed (not exceeding 25 kg in weight)
  • Maximum two small pieces of hand luggage per person (one handbag not exceeding 7 kg in weight and one laptop bag).